Globalization has had a significant impact on the global economy, allowing companies to expand their operations internationally and access new markets and investment opportunities, leading to increased growth and profitability. However, to carry out these expansion processes, companies often need to relocate their employees to other countries, which creates the need to find places where their employees can stay temporarily, meeting the necessary requirements to ensure their comfort and well-being. For companies, the choice of where to accommodate their employees is a critical aspect in ensuring the success of their operation abroad.
According to a study by Deloitte (2021), the choice of adequate accommodation is one of the most important factors for employee satisfaction and outstanding performance. It is essential that employees have all the necessary amenities and facilities to efficiently and effectively perform their work while feeling comfortable and secure during their stay in a foreign country. Among these amenities, security is one of the most important. According to a study conducted by Deloitte (2021), security is considered fundamental in ensuring the tranquility and protection of employees during their stay in a foreign country. Companies seek accommodations that offer 24/7 security, with modern and efficient security systems, as employees may need to access their rooms or leave the accommodation at any time of the day or night (CNN Business, 2018).
In addition to security, companies also seek to provide their employees with comfortable and well-equipped rooms for work and rest. This includes additional services such as cleaning and laundry, fitness and spa facilities, and access to high-quality restaurants and bars. It is important that hotels offer a wide range of services and amenities to ensure the comfort and well-being of employees during their stay abroad, thereby maximizing their productivity. In business travel, internet connection, and meeting and conference facilities are two key amenities that companies look for in hotels for their employees. According to articles by Business Travel News (2019) and Skift (2019), companies seek hotels that offer free and high-speed internet connection in all areas of the hotel, as it is a necessity for business travelers. Additionally, companies seek well-equipped meeting rooms with modern technology and the capacity to accommodate large groups. These amenities are essential for employees to conduct business meetings and conferences effectively during their stay in the hotel.
When companies expand their operations internationally, they need to relocate their employees to other countries. To ensure the success of these operations, companies must pay attention to the needs of their employees during business travel. The choice of adequate accommodations can have a significant impact on employee satisfaction and performance during their stay in a foreign country, which, in turn, can affect the overall success of the operation abroad. Therefore, it is essential for companies to research and select hotels that offer services and amenities that meet the needs of their employees during their stay abroad.
References
Deloitte. (2021). Business Travelers' Hotel Preferences: Exploring the Future of Business Travel.
https://www2.deloitte.com/content/dam/Deloitte/us/Documents/energyresources/us-er- business-travelers-hotel-preferences-exploring-the-future-of-businesstravel.pdf
CNN Business. (2018). Why business travelers choose one hotel over another.
https://www.cnn.com/2018/04/11/business/hotel-amenities-business-travel/index.html
Global Business Travel Association. (2017). GBTA Business Traveler Sentiment IndexTM Global Report - January 2017.https://www.gbta.org/Portals/0/GBTA%20Foundation/Research%20Library/2017%20Q1% 20BTI%20-%20Final.pdf Business Travel News. (2019). The 2019 Hotel Brand Survey. https://www.businesstravelnews.com/Research/The-2019-Hotel-Brand-Survey Skift. (2019). Corporate Traveler Satisfaction Study 2019. https://research.skift.com/report/corporate-traveler-satisfaction-study-2019/